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Selling can be one of the toughest jobs in business. You can make it easier and be more successful. You will increase your sales when you learn and implement these 7 steps. You'll shorten your sales cycle when you approach the right prospects, have a compelling message and can demonstrate the value of your products and services. Updated for translation.

Are you a cattle herder or a cat herder? Find out in this fun and insightful program that shares the latest thinking and research about leadership and what types of leaders produce the best results. In this seminar, Don Shapiro, co-author of The Character-Based Leader, will inspire you to embrace your role as a leader and learn how to develop a leadership character that can build trust. Not all leadership methods are equal when it comes to producing results. While most leadership ideas can help you work better with your people, that alone will not raise your people's performance enough to actually boost results. Research shows there are certain types of leaders that produce higher sales, profits, customer satisfaction, teamwork, employee engagement and employee retention. In community organizations, they get more enthusiastic involvement and commitment from volunteers. Great leadership is about trust and building that trust is about your character...who you are. It's not about your title, position, power or authority. You can be a great leader without a title and having a title does not make you a leader. It's also not about using good human relations techniques. While that can improve how well you deal with people, it takes a lot more than techniques to build the type of trust that can produce exceptional performance. People trust your character, not your title or techniques. When you lead from a character that builds trust, your people will enthusiastically join you in pursuing your goals. Leadership character is a combination of your values and principles, how you see your role as a leader and your attitude toward those you lead. That includes integrity, respect, humility and servant leadership. This seminar will explore the type of leadership character that builds trust and how you can grow into this type of leader.

Based on the latest book from Martin Seligman, the founder of Positive Psychology, this talk explains provides a definition of well-being and provides many exercises and resources to increase your own sense of well-being.

If you are putting in long hours at work you might feel exhausted and unmotivated once you leave the office. By making some modifications to your work day you can become more focused, more productive and have more energy. Join me to learn specific tips that will help your body and mind feel better during your day.

Do you struggle to understand those management terms but were always afraid to ask? It can almost feel like a secret society, but this one hour session will demystify the management speak and make it crystal clear what they mean. You can then attend any business meeting confident in the knowledge that you can hold your own. We will take a really close look at Visions & Mission statements. Company values and cultures come under scrutiny and how they link to behaviour and attitude. We examine the 'Balanced Scorecard' approach to management and finally we will look at "Strategy & Tactics". By the end of this 1 hour session you will be talking like a top executive!

The two most important people-abilities required to achieve a competitive advantage into the future were identified by 4,700 executives in a 2008 survey by a professional Human Resource consulting company. These two critical abilities are:  The ability to manage talent  The ability to improve leadership The shift in our economy from local to global and from industrial to knowledge has created pressure on leaders to improve their competencies of dealing with people and managing complex systems. This webinar offers practical theory and tools that enable anyone to influence others to willingly exert effort toward higher productivity and improved performance. This program is designed to help leaders to upgrade and improve two critical new competencies needed to lead a modern organization i.e. skill necessary to improve both interpersonal interactions and complex system interactions. In this webinar participants will learn: • A definition of coaching which offers the best opportunity for improvement • A process of coaching which can enable anyone to begin to facilitate improvement • A deeper and useful understanding of systems thinking and how it can help us be better coaches • A checklist which can create immediate improvement  

In this lecture, we will touch upon a variety of main fields of logistics. We will go through a list of vocabulary used in different fields of logistics, in addition to going over some drills and exercises.

What makes the difference between success, high profits, a well- motivated and engaged workforce, satisfied, loyal customer base and an organization which is struggling to meet its targets, has high levels of conflict, a poorly motivated staff and an ever diminishing return on the effort to succeed? Much research has been carried out on what gives successful companies the competitive edge. Positive psychology used in a structured way has demonstrated, beyond doubt, it gives individuals, teams and organizations across the board the "Positive Advantage". If you want better outcomes there need to be a better quality of thinking. Perspective, motive, emotional intelligence, choice and responsibility are all major elements within our thinking. This session offers a structured approach to "mindful" thinking.

What do you do as a leader if you can't get the team to move in the direction? How can you adjust your leadership style? When is it time to train an employee rather than fire an employee? What is the difference between telling and selling an employee? And which do you do when? This class will help you: identify performance problems - and solve them before they become bigger issues increase trust and influence with your direct reports develop new skills while leading people Situational Leadership is the key to driving teams from being adequate to spectacular. Situations will arise in the office, but as a leader it's your responsibility to get the team headed in the right direction. Prepared yourself and challenge your leadership by attending this webinar.

Listening is a critical skill for sales and business success. Most untrained listeners hear 30% of what is said and retain only 10% a week later. This program teaches the skills to be a better listener. Listeners will understand the clues they should be listening for, what the clues mean and how to use the clues to improve understanding and communication in business.

Have you heard that sales is a numbers game? Sometimes it is. It also can be a game of luck. The luck I'm speaking of is the ability to create your own good fortune. If you want to use luck as a selling tool, here's what you can do.

In this class we will look at the functions of leadership and the difference between managing and leading. We will learn why it is important to recognize which mode you are engaged in, how much leadership you currently do and what the consequences of that might be. Finally, if you feel you need a more functional leadership style, we will identify what actions to take to address these differences.